Overview
Because our products are digital downloads (ebooks, journals, devotionals, and other digital resources), all sales are final and non-refundable. Once a file has been purchased and delivered, it cannot be returned or exchanged.
We recommend carefully reviewing product descriptions and previews before completing your purchase.
Exceptions
Refunds will only be considered in the following cases:
- Refunds will only be considered in the following cases:
- If you purchased the same product more than once by mistake (duplicate order).
- If you did not receive the download link after purchase (and support was unable to resolve it).
- If the file is corrupted or cannot be opened (after contacting us for assistance).
How to Request Support
If you encounter any issues with your order, please contact us within 7 days of purchase at:
📩 hello@analuzbooks.com
We will be happy to assist you and ensure you get access to your purchase.